Privacy Policy

Last updated: December 22, 2025

At The Catching House, LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website, submit forms, book appointments, or interact with us through third-party services like Calendly and HoneyBook.

1. Information We Collect

We collect personal information you voluntarily provide to us, including:

  • Name, email address, phone number

  • Details shared via contact forms or intake forms

  • Appointment information through Calendly

  • Project details through HoneyBook

  • Payment information (if applicable), processed securely via third-party platforms

  • Any other information you share by email or through forms

We also automatically collect limited information when you visit the site (e.g., your browser type, pages visited, and IP address) using cookies and similar tools.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide services

  • Schedule calls or meetings via Calendly

  • Manage client projects via HoneyBook

  • Send invoices or contracts

  • Improve our website and services

  • Comply with legal obligations

We will never sell or rent your personal information. Period.

3. How Your Information Is Shared

We only share your information in the following situations:

  • With trusted third-party services we use (like HoneyBook, Calendly, Google Workspace) to run our business.

  • When required by law or legal processes.

  • To protect our rights or the safety of others.

These third parties have their own privacy policies, which you can review on their respective websites.

4. Data Storage + Security

We take reasonable steps to protect your information using industry-standard practices. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we do our best, we cannot guarantee absolute security.

5. Cookies + Tracking

We may use cookies and similar technologies (like pixels or analytics tools) to understand how people use our site and improve the experience.

You can disable cookies in your browser settings if you prefer not to be tracked.

6. Your Rights + Choices

You can:

  • Request to access or correct your data

  • Ask us to delete your data

  • Opt out of emails at any time by clicking “unsubscribe”

To do any of the above, just email us at Andrea@thecatchinghouse.com.

7. Third-Party Tools We Use

We use the following services, which may collect or process your data as part of our operations:

  • Calendly for scheduling

  • HoneyBook for project management, invoicing, contracts

  • Google Workspace / Gmail for communication and data storage

  • Email marketing provider (like Flodesk, ConvertKit, etc.) for newsletters or automations

Please note, each platform has its own privacy policy.

8. Children's Privacy

This website is not intended for children under the age of 13, and we do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be posted here with the updated date.

10. Contact Us

If you have any questions or concerns about your data or this policy, email us at:

Andrea@thecatchinghouse.com
The Catching House, LLC
Spokane, WA